Support

Q. Is the app free?

A. Yes. The core features are free to use. There are limits on how many stocks you can follow and how many AI summaries you can generate each day; a monthly plan, "StockWatch AI Pro", removes those limits. You can see it under the Settings tab.

Q. Which markets are supported?

A. 36 markets, including the United States, Japan, Hong Kong, mainland China, Taiwan, South Korea, India, Singapore, Australia, the United Kingdom, Germany, France, Canada, Brazil and Saudi Arabia. You can see the full list, with each market's trading hours, in the app under Settings → Markets covered.

Q. What language will the news be in?

A. News is fetched in whatever app language you have set. If your app language is English, the app looks for English articles even for Japanese or Hong Kong stocks. Where it doesn't know the company's name in your reading language, it falls back to the local language of that market. For some stocks no relevant articles are found, and the app shows an AI summary based on the price move instead.

Q. Can the AI write in a different language from the app?

A. Yes. Under Settings → AI output language you can choose from 15 languages, independently of the app language — so you can keep the interface in English and read the summaries in your own language. Choosing anything other than "Same as app" is part of the paid StockWatch AI Pro plan.

Q. Why does a market show as open on a public holiday?

A. The open/closed indicator is based on the weekday and local trading hours only; it does not know about exchange holidays. It is meant as a rough guide to whether prices are moving, and should not be used to judge whether an order can be placed.

Q. Are the AI summaries accurate?

A. Treat AI summaries as a starting point. They can contain errors. Always check the original article or a primary source before making an investment decision.

Q. How do I change the AI's personality or summary format?

A. Under the Settings tab. After changing it, pull down to refresh on the news screen to re-analyse with the new setting.

Q. No news is showing.

A. Check your internet connection. Make sure Wi-Fi or mobile data is on, then restart the app and try again.

Q. Can I move my data to a new device?

A. Not in the current version. Your data is stored on the device itself and cannot be transferred when you change phones. We plan to address this in a future update.

Q. What happens to my data if I delete the app?

A. Deleting the app removes the watchlist and AI settings stored on your device. Information stored on the server (Firebase) for push notifications remains after deletion — if you would like that removed too, please contact us below. See the Privacy Policy for details.